Orders from outside of USA 

Please e-mail list of of items with the following information:

1- Name, address and contact phone number of buyer

2- Details of dispenser or part, giving name, model & part number

3- e-mail a picture of the part, if the model, part number or description is not known.

Our e-mail address is granita@rcn.com

4- Electric current used 120V or 230V; 50 or 60 HZ.

 Customers outside of USA, can order parts using the following options: Pay by PayPal. PayPal accepts all credit cards. 

http://www.zumexparts.com

http://www.shop.partsguru.com

(If orders do not go through, e-mail us your parts list with ship-to address and contact phone number)

If a specific part is not listed, please e-mail the details of the part or parts and quantities required. We will confirm availability of the part and e-mail to you the link to the page on the above web site. Using that link, you can order the parts online. The total cost of merchandise ordered will include the shipping charges. The total amount will not include local taxes or custom duties in the destination country.

**************************************

To pay by PayPal, log on to PayPal web site www.paypal.com. Click on "send money" link. Fill in our e-mail granita@rcn.com in the space for "Send money to." Enter the amount and the purpose why money is being sent. E-mail to us the Transaction ID number to track the payment and arrange shipment of merchandise. If you are not registered with PayPal, make sure the your billing address is same as ship to address. Payments are delayed up to 15 days when ship to address is different from the billing address. PayPal authenticates the remittance to prevent suspicious transactions or un-authorized use.

Shipping method: We prefer to use TNT Courier service. The International Airmail parcel service is without any tracking back up. We will ship items using Postal service but do not accept responsibility for delays, damage or lost packages.

We cannot process or follow up claims for damage or loss in shipping. We will provide all information that may help buyers file and follow up claims directly with Couriers.